Shipping fee

£5 UK
£10 EUROPE
£15 USA & WORLDWIDE

We despatch all items recorded delivery. Orders will be delivered within 1 - 4 weeks.

Returns

All customers should ensure their return contains their name, address, order number and a brief note about the return. This is also specified on the Delivery Note that comes inside Order packages.

Non-European Union customers should also ensure that their return parcel is clearly marked RETURNED GOODS or GOODS FOR EXCHANGE as otherwise Customs duty and local tax becomes payable. If this occurs we will refuse to accept the return package.

Return with Order Number & state exchange or refund. Please allow upto 2 weeks for refund. Return address

Lostwear Ltd
Unit 1 Access storage
Gresham way
London SW19 8DW
UK

Corsets should be tried on over a t-shirt and not laced tight when trying for size as corsets quickly form the shape of your body when tight-laced. We will exchange corsets for an alternative size, but only when the corset is returned in brand new condition in original packaging. A corset that has been tight laced rather than gently tried for size will not be exchanged. We will exchange your corset once for an alternative size, corsets are not refundable.

Cancellations

Should you need to cancel an order please email or telephone us. Ensure you receive confirmation of cancellation and a cancellation number.

To comply with the United Kingdom’s Distance Selling Regulations all other items are refundable/exchangeable provided we are notified within 7 days of receipt (20 days for International orders. Items must not have been worn and be in their original packaging. If exchanging, please let us know the new size or alternative item required so it can be sourced while the item is on its way back, thus limiting delays